Shipping Policy for Pangolin Clothing

At Pangolin Clothing, we partner with DHL to ensure fast and reliable delivery of your orders. Please review our shipping policy for details on shipping times, costs, and other important information.

Processing Time
All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods and Times
We offer the following shipping options through DHL:

• DHL Express Worldwide:
  • Estimated delivery time: 1-3 business days to major cities worldwide.
• DHL Economy Select (for select countries):
  • Estimated delivery time: 4-7 business days, depending on the destination.

Shipping Costs
Shipping costs are calculated based on your location and the weight of your order. You will see the shipping cost at checkout before completing your purchase.

International Shipping
We ship internationally via DHL. Delivery times may vary based on customs clearance in your country. Please note that customs duties, taxes, and other fees may apply for international shipments, and they are the responsibility of the customer.

Tracking Your Order
Once your order has shipped, we will send you a confirmation email with your DHL tracking number. You can use this tracking number to check the status of your shipment on the DHL website at www.dhl.com.

Delivery Timeframes
The estimated delivery times provided are based on DHL’s standard delivery schedules. However, there may be delays due to unforeseen circumstances such as customs clearance or weather-related issues.

• Domestic Shipping (within South Africa):
  DHL Express delivers within 1-2 business days to most major cities.
• International Shipping (outside South Africa):
  Delivery typically takes 3-7 business days, depending on your location and the shipping method selected.

Lost or Damaged Packages
In the unlikely event that your package is lost or damaged during transit, please contact us at [insert contact email]. We will work with DHL to resolve the issue and ensure you receive your order or a replacement.

Shipping Restrictions
Please note that we may not ship to certain countries due to restrictions imposed by DHL or local customs authorities. If your location is restricted, we will notify you before processing your order.